Terms of Use

PT Jakarta Tourisindo  welcomes you to our website www.grandcempaka.co.id. These terms and conditions (the “Terms of Use” or the “’Terms”), as may be amended from time to time, apply to all our services directly or indirectly made available to you through whatever means, including online reservations, customer service requests, purchase of services or otherwise.

By accessing, browsing and using our website (the “Site”) through whatever platform and/or by completing a reservation, you acknowledge and agree to have read, understood and agreed to the Terms and you expressly consent and agree to be bound by the Terms and all applicable laws and regulations that govern this Site and your booking. The Terms of Use supersedes any other agreements (oral and written) between you and us with respect to their subject matter unless explicitly stated otherwise by PT Jakarta Tourisindo

1.    Privacy
Please read our Privacy Policy.
2.    Use of the Site
Our services are made available for personal and non-commercial use only. Therefore, you are not allowed to re-sell,     use, copy, display, distribute, download, publish or reproduce any content or information, software, products or     services available on this website for any commercial purpose without express written consent of PT Jakarta Tourisindo.
You may only use this Site to make bona fide reservations and enquiries. You also undertake that all payment and     personal details you provide us when making a booking are correct and valid.
3.    Booking and Credit Card
You must be at least 18 years old and have full legal capacity to enter into a legally-binding transaction in order     to make a booking. Upon reservation and confirmation of the booking, your credit card will be charged accordingly.     For certain promotions or rates, your credit card may be charged or pre-authorised without any option for refund.     Please check the booking details for any such conditions before making your reservation.
You undertake that you are the owner of the credit card used for making the booking and there are sufficient funds in     the credit card account to cover the full cost of the booking. You also undertake that all credit card and personal     details you provide us with are fully correct and valid. We reserve the right not to accept certain credit cards or     bookings which we have reason to suspect are fraudulent.
4.    Cancellation
By making a booking on our Site, you fully agree and accept the relevant cancellation and/or no-show policy     pertaining to that booking. Please read the cancellation policy thoroughly before confirming your reservation.